Steve Richie is the current CEO of Papa John’s. Mr. Richie has worked for the pizza company for the past 22 years. The progressive leader is a passionate executive who has managed to salvage the company from a tainted outlook.
Although the general public had started to dislike Papa John’s, Steve Richie managed to dissuade them through a candid approach. The CEO made it clear that the pizza company doesn’t entertain tactless language and racial discrimination. Through a candid statement, he pointed out that Papa John’s doesn’t belong to any single individual and that the company has over 100,000 franchise and corporate employees from all over the globe. These people toil every day to ensure that various communities enjoy their pizza and services generally.
In addition to this, Mr. Richie recognized that the general public doesn’t need lip service only as he added more practical solutions. The following are some of the steps that Steve Richie promised:
- That Papa John’s will be conducted in a transparent manner and that the company should be held accountable for all their actions.
- Papa John’s is coming up with clearer goals of developing and progressing. The pizza company is planning to do this by bringing in skilled professionals who will assist in auditing its inclusion, diversity and culture practices.
- The pizza company’s senior executives will be keen on getting their employees and other stakeholders feedback and this will assist them in getting insight on Papa John’s.
Additionally, Mr. Richie fully acknowledged the role that their consumers had played through their loyalty. However, he mentioned that he will personally spearhead the efforts of fully gaining the trust of everyone involved in the pizza business even though it might take some time. The apology clearly pointed out that Steve Richie held a clear empathy not only towards the company but also towards the consumers.
Steve Ritchie Papa John’s clearly knew how to salvage the support of one of the leading pizza company’s in the world. He also made it clear that his company is bigger than any individual in its ranks. This wise move is sure to assist in securing the thousands of employees who work for the company.
Read more here: https://www.crunchbase.com/person/steve-ritchie